Privacy Policy

Overview

At NeosurfCasinos, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website and use our services.

Information We Collect

Information You Provide

We may collect the following information when you interact with our website:

• Contact Information: Name, email address when you contact us or subscribe to updates
• Communication Data: Messages, inquiries, and feedback you send to us
• Survey Responses: Optional feedback about our content and services

Information Automatically Collected

When you visit our website, we may automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, click-through rates
• Technical Data: Cookies, web beacons, and similar technologies
• Referral Information: How you found our website

How We Use Your Information

We use the collected information for the following purposes:

Information Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

We may share your information only in the following circumstances:

• Service Providers: Trusted third-party services that help us operate our website (analytics, hosting, email services)
• Legal Requirements: When required by law, legal process, or government request
• Safety and Security: To protect our rights, property, or safety, and that of our users
• Business Transfer: In connection with a merger, acquisition, or sale of assets

Affiliate Relationships

Our website contains affiliate links to casino operators. When you click these links, the casino may receive information about your referral, but we do not share your personal information with these operators.

Cookies and Tracking Technologies

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage and performance
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track affiliate referrals and measure advertising effectiveness

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to:

• View and delete cookies
• Block all cookies
• Allow cookies from specific sites
• Block third-party cookies

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to using industry-standard practices.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy:

• Contact Inquiries: Retained for 2 years after resolution
• Email Subscriptions: Until you unsubscribe or request deletion
• Website Analytics: Aggregated and anonymized data may be retained indefinitely
• Legal Requirements: As required by applicable law

Your Rights and Choices

Under Australian Privacy Law

As an Australian-focused website, you have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to certain types of processing

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Unsubscribe

You can unsubscribe from our email communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Third-Party Links and Services

Our website contains links to third-party casino operators and other websites. This Privacy Policy does not apply to these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Gambling is restricted to adults only (18+ in Australia). Our content is designed for mature audiences and promotes responsible gambling practices.

International Data Transfers

As an Australian-focused website, we primarily store and process data within Australia. However, some of our service providers may be located in other countries. When we transfer personal information internationally, we ensure appropriate safeguards are in place.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes (if you've subscribed to our updates)

Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For complaints about our handling of your personal information, you can also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.